Field Service Engineer South West

I’m interested


South West, UK

Contract type



9.30am until 6.30pm, varies depending on established rota pattern being worked

Job description

To the rescue - Field Service Engineer for the South West


With over 1400 shops, our retail estate is one of the largest in the UK. You can imagine how busy our Field Services team is and they're looking for a Field Service Engineer who is up for a challenge.

Having received the call for maintenance requests or repairs, you will speed to the rescue and provide a high-level service to in-house equipment. With your experience of working with a variety of electronic equipment, show us your fault finding skills by carrying out on site diagnostic and repairs on Epos tills, TV's, CCTV, LCD, Audio and Networks.


As a Field Service Engineer you'll be responsible for maintaining a minimum stock level of spares and all service documentation, installation reports as well as a maintenance schedule. You will keep the Helpdesk team informed of status and progress of repairs.


Skills and Behaviours


Problem solving will come naturally to you, so you'll be great at resolving issues efficiently and as quickly as possible.


Experience and/or qualification in PC or electronic servicing


Experience with audio/visual installations desirable


As this is a field based role, you will be provided with a vehicle so a full clean driving licence is a must.


If you have the relevant expertise combined with outstanding interpersonal skills, this is the chance to get involved in supporting our high-performing machine


What we offer


We take the safety and wellbeing of our employees seriously, especially at this challenging time. We have put in place robust Covid19 measures and are supporting our new employees with a smooth onboarding and training programme and making you feel welcome and part of our team.