German Customer Support Representative

I’m interested

Location

Sofia

Contract type

Full-time

Job description

William Hill Bulgaria Ltd. is a support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. It provides gaming and betting services across multiple channels: online, on the high street, on the phone and on the move. William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.

We are currently looking for passionate persons to join our team at the position of:

Customer Service Representatives with GERMAN language

The Customer Support Representatives provide support to our multinational customers. Their main responsibilities include:

• Communication with customers using inbound and outbound chat, email and phone;
• Providing technical assistance for products, websites, software, etc.;
• Answering customer queries in timely and professional manner.

Therefore we need you to:

• Be absolutely fluent (or native) in German, both written and spoken;
• Have good command of English;
• Easily operate a computer and find yourself about internet and new software;
• Be pro-active, friendly and communicative;
• Be eager to grow with a team.

Don’t worry if you have no previous experience in working with clients, we will train you – that’s part of the deal. If you do have experience, on the other hand, don’t waste it – come and we’ll expand it together.

What else awaits you? Being part of William Hill Bulgaria Ltd., you will enjoy:

• Young, positive and stimulating working environment;
• Flexible working hours, organized in shifts;
• Excellent remuneration, complemented by
• Performance-based bonuses, food checks, taxi vouchers,
• Fitness card, free snacks and beverages in the office;
• Additional health insurance;
• Team buildings, fun nights;
• Constant trainings;
• Opportunities to further develop your skills and potentials and grow in a dynamic company.

Sounds like an interesting and rewarding job? Send your CV in English. If you are shortlisted, we’ll be happy to welcome you for an interview.
All information provided will be treated strictly confidential.