IT Business Analyst

I’m interested

Location

Las Vegas, Nevada

Contract type

Full-time

Job description

William Hill, the leading race and sportsbook operator in the US is expanding its Technology team here in Las Vegas to help the organization scale out into new markets. As our IT Business Analyst, you will report to our Director of IT and Cybersecurity and will be responsible to work with leaders across the business to plan, evaluate, track, and analyze, multiple technology related projects.


What You Will Do…

  • Work with both technical and nontechnical stakeholders in gathering and documenting requirements to build business cases
  • Work with business leaders to understand current pain points and areas of opportunities
  • Assist business leaders with the requested solution or work with to find an alternative solution
  • Maintain and track the progression of multiple projects simultaneously 
  • Coordinate and lead project meetings, providing meetings notes, and track project progress
  • Work with infrastructure and other technology personnel to drive process improvements to improve service delivery
  • Analyze, document, and present process improvements, performance, and trends to senior leadership

What You Will Need…

  • 5+ years of experience as a Technical Analyst/Project Manager for infrastructure/service delivery
  • Bachelor’s degree in computer science or related field
  • ITIL v3 Foundation Certification a huge plus
  • Excellent communication and interpersonal skills
  • Self-starter, willing and able to work both independently and as part of a team
  • Demonstrated ability to communication effectively with both technical and nontechnical, internal and external stakeholders
  • Proficient with Microsoft Office (MS Word, Excel, and Project) and other software applications