Lead UX Designer

I’m interested

Location

London - Bedford Avenue

Contract type

Full-time

Job description

Lead UX Designer


William Hill are on an exciting journey; to create a Customer Experience Centre of Excellence, based in the heart of London. You’ll be working as part of a team that help to create and evolve products that provide meaningful experiences for our Customers time and time again.


The role

UX at William Hill is about understanding the psychology behind customer decisions and designing products that enhance their experience. We’re on a mission to stamp out cognitive bias and make our Products the best they can be.

As Lead UX you’ll be leading one of our UX teams, ensuring the highest quality of delivery into our Product Teams and ultimately, to the customer.

In this role you’ll be taking the lead in our UX workshops, 4 day sprints to tackle real time design issues in an agile and collaborative way. You’ll be managing and developing our people, leading by example.

In addition to team management/development, you will ensure all UX output is customer tested and score appropriately using SUS scoring by working closely with the Customer Research team.


Skills needed

You’ll be a capable UX designers with experience of leading a team. We need you to have superb information design skills, and be strong with wireframing and prototyping using Axure. As a Lead in our business you’ll be partnering directly with our Product Owners, therefore previous experience of working with Senior stakeholders is key.

We’d like you to have experience of working in a high transactional industry and you’ll need to be familiar with modern multi-device design principals.

To show us just how great you are, please send us your portfolio with your application.


What we offer

Besides the opportunity to get involved in some pretty cutting edge and complex customer journeys, striving to simplify and demystify betting, you’ll be part of a team where the customer is driving the decisions we make. You’ll get all the usual perks of working for a FTSE250, including healthy bonuses, generous pension contributions and a heavily discounted Oyster travel card for zones 1-6.


William Hill in London

Our brand new central London office has a vibrant, fun and collaborative start-up feel. We couldn’t be closer to the action. A 2-minute walk from Tottenham Court Road station, round the corner from Soho and Oxford Street means you’ll never be short of anywhere to go for a lunchtime stroll or a post-work drink. There’s plenty of green space too with Regent’s Park and Hyde Park not far away at all.