If yes, this could be your next role as a Product Owner covering maternity leave for 12 months.
In this role you'll take an integral part within the Customer Relations R&D team, which is responsible for designing journeys for users searching for help on our gaming and sports products, together with designing and integrating tools for our Customer Support department so they can provide best-in-class service.
What you will be doing
- Working with Product Managers to define and create product backlog and create actionable user stories for development team
- Helping the company achieve its goal for better customer support
- Evaluating current platform architecture, existing interfaces, and impact expected by new features
- Translating requirements to user stories
- Prioritising work in backlog
- Evaluating risks and trade-offs associated with each action
- Working with development teams to implement solutions, based on requirements you defined
- Balancing business requirements with technical feasibility and scalability
Who we are looking for
We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have:
- Experience as a Product Owner in software development projects with analytical and problem-solving skills
- Excellent communication skills to interact effectively with technical and non-technical stakeholders
- Familiarity with Agile and Scrum methodologies with ability to adapt to changing requirements and priorities
- Attention to detail and ability to organise tasks effectively with knowledge of software development processes and technologies (Azure) would be an advantage
What we offer
Our roles offer more than just a job, you’ll become part of the Grand Parade family! We have created an environment where our people can thrive. Check out some fantastic benefits on offer:
- Family Support - Industry-leading family leave and paid time off if you have caring responsibilities
- Perks and discounts - Discounts at a range of high-street retailers
- Financial - Attractive salary, pension, and bonus schemes
- Health & wellbeing - Tools and services to help support your well-being, including support with mental health and financial education
- Hybrid working - Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
More about Grand Parade
At Grand Parade, we make a huge investment in everyone, offering great career development opportunities. Our people are at the heart of everything we do. We offer a fast-paced environment where we have fun, celebrate success, and give you all the support you’ll need to be your best self. Now part of 888 holdings group, together we’re on a journey to build a better business.
With us, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
Apply
At Grand Parade, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with the Grand Parade Family!
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