Job description
If you're looking for a varied role in a big brand company and have a passion for CRM (Customer Relationship Management) then this is a fantastic opportunity for you! evoke are looking for a CRM Campaign Executive to play an integral part in challenging ideas to continually elevate our customer experience. Reporting to the Campaign Manager you'll work on the collation, creation and deployment of BAU communications vehicles as well as developing relationships with your team and day to day stakeholders. If you are excited by this opportunity, then we would love to hear from you!
What you will be doing
• Ensure that plans and campaign execution are internally communicated
• Contribute to the sports delivery for our In Life customers, liaising with other teams such as Data & Deliver and our central CRM ops function to ensure that plans are executed flawlessly.
• You’ll be comfortable with data and able to recommend tactical tests to ensure that we are continuously improving.
• Work together with stakeholders, BI, Data & Delivery, CRM Creativity, CRM Strategy amongst others to run our core CRM activities and contribute to larger strategic initiatives, such as the complete overhaul of our customer journeys.
• Present solutions to colleagues to gain buy in and manage the process and workflow to deliver them
• Run and learn from a programme of always on testing to create incremental improvements within our base
• Contribute to the effective reporting on and actioning of findings about campaigns
• Deliver and execute personalised marketing to sports customers, ensuring they stay with us longer, play with us more and recommend us
Who we are looking for
We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will:
• Have a degree in Marketing or similar and/or some B2C CRM experience
• Have experience of a range of media channels and CRM programmes that provide best-in-class customer experience and drive improved commercial performance
• Have some technical knowledge of databases, HTML, JAVA ad Adobe Campaign/ESP's
• Be data driven, analytical and ability to work with multi-touch campaign strategy
What we offer
Our roles offer more than just a job, you’ll become part of our 888 William Hill family! We have created an environment where our people can thrive.
Check out some of the fantastic benefits on offer:
• Financial: Competitive salary and bonus schemes.
• Hybrid working :Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Holiday entitlement: You’ll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday.
• Perks and discounts: Discounts at a range of high-street retailers.
• Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options.
• Pension package and life assurance: Safeguarding your financial future and offering peace of mind.
evoke in Leeds
Right in the middle of the creative heart of the UK sit both of our Leeds offices. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies – there’s also five universities right on our doorstep. And away from work, we’re in the heart of the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingly.
More about evoke
We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
Apply
At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with the evoke Family!
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