CRM Marketing Specialist

I’m interested

Location

BGC, Taguig (Aseana 3, Paranaque by June 2022)

Contract type

Full-time

Hours

Shifting

Workplace policy

Hybrid

Job description

William Hill Manila - We Go One Better 

Like any great sports team, we’ve been hard at work since we got going in 1934. It’s not by chance we became one of the largest global sports betting and gaming companies, and we’re not relying on luck.

Together we’re on a journey to build a better business. With us, you’ll balance flexibility and performance in a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. Sound good? Then you belong here.

Your role in the team

Be the one to make it happen!

Your role as a CRM Marketing Specialist involves the execution of customer engagement plans which are expected to deliver increased lifetime value of customers. If you’re someone out on a mission to be one of them. We've prepared exciting compensation package for you!


Overview of Responsibilities

  • Deliver customer communications across a variety of channels that include email, SMS and onsite messaging
  • Must be able to organize workflows between multiple teams across a number of different geographies
  • Meets quality levels and ensure campaigns are executed on time and without error
  • The role requires excellent communication, organisational and coordination skills to ensure first class execution
  • Focus of the role is first class completion of tasks embedded into a very structured set of processes

Requirements

  • Experience of CRM execution in gaming or sport betting companies is a big advantage
  • Excellent command of MS Office-package
  • Highly organized, meticulous and process driven
  • Excellent communication and interpersonal skills
  • Excellent command of the English language, writing and speaking
  • Is passionate and enthusiastic about customer management