Engineering Manager - Observability & Automation

I’m interested


Leeds, UK



Workplace policy


Job description

Leeds office base with up to 80% home working

Are you an Observability and SRE visionary who can innovate and be ahead of the curve with technology?


We're looking for someone who is not afraid to fail, or break with convention. William Hill has a large community of excellent technologists, so expect to be challenged on your thinking, and to work with stakeholders at all levels to sell your vision. A key part of our transformation is to create a state-of-the-art operations team to manage our solutions across our cloud platform.


We pride ourselves as being at the cutting edge of new tech including New relic -find out more here

If you'd like to be part of this, read on and apply below.


Your role


This role will suit an expert in SRE and DevOps with a focus on Observability and Automation tooling, integrations and best practices. You'll lead our push in the SaaS space and will be able to inspire and influence at all levels

You'll lead Observability and Automation initiatives where you will drive the enterprise tooling adoption and manage the overall monitoring, alerting, capacity and performance of our products and services.

You'll take ownership of creating an Observability and Automation vision, strategy and roadmap, and communicating this culture across the immediate team and wider business. This involves coordinating the AI-OPS strategy to further automate our operations.


You collaborate with your Team Leads to develop and meet our ambitious growth and technical goals and maintain evolving technical standards. Working with other Heads of Engineering, Architects and Engineering Leads will allow you to align and ensure component and platform commonality across the business

You'll lead and mentor a talented team, encouraging an ‘Automation first’ and ‘infrastructure as code’ approach to everything we do, including accelerating adoption of our RPA platform. Your creativity and passion will enable you to evangelise Observability and Automation tooling, practices and innovations


Your technical ability


We'd like to see proven experience in the following:


Must haves:

Automation, Splunk, New Relic


Ideal add-ons

Pager Duty, AWS


Any exposure to the following would be useful

CI/CD, DevOps, GIT, Jenkins, Ansible, IaaS, Microservices Toolchain, Kubernetes, docker, Linux


Skills and experience


This role requires an overall understanding of Monitoring and Observability, SRE, Automation and the ability to work with Product Teams to innovate, design and take a conceptual ideas through to delivery. You're a self-starter - hungry to get involved in delivering impactful change to William Hill. You're able to architect, build, drive and advocate the innovation developed. You have considerable breadth and depth of technology experience, particularly within a digital environment.


You're able both to work at a cloud and infrastructure architecture level, and to empower your teams to work to the highest possible standards. You do this with positivity and collaboration - engendering trust and confidence across your stakeholders and peers.


We need to see evidence of your ability to work in a matrix environment balancing the priorities of a range of stakeholders. Plus, you'll need to be results-driven with a passion for delivery and for driving successful technology solutions that support the business’s ambitious growth objectives.


What we offer


We have welcomed our teams back to the office and have a balanced approach to office and home working.  Our employees have the opportunity to work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch up! 


We’ll welcome you on-board with 25 days holiday (not to mention 8 bank holidays and an extra day for your birthday), a rewarding bonus scheme, healthcare (or a cash alternative), an attractive pension package and a flexible benefits scheme. Working in our London office you’ll also benefit from a heavily discounted Zone 1 – 6 travel card so you’ll be whizzing around London in no time…. And if you see the journey to work as part of your fitness regime, you’ll just love our Cycle to Work scheme