English Voice Support Advisor

I’m interested



Job description

Whether you are searching for full or part time employment options, with hours organized in shifts, search no more - You’ve reached your destination. Check us out:

We are William Hill:

One of UK’s leading bookmakers and most recognized brands in the gaming industry. We provide gaming and betting services for every taste and preferences: online, offline, play as you go, etc.
We are currently looking to expand our team in Sofia with members to join as

English Voice Support Advisors

and provide quality telephone service to UK sports betting customers.

Our values are:

Eyes on the customer…they matter most
Give a damn…show you care
Own it…step up
On the same side… as one business
“It’ll do” will never do…be bold

Do you identify yourself with our values? If yes, then you are the right person to become a part of William Hill family.

You will:

Answer inbound customer calls who enjoy playing in our platforms
Respond to technical and account related queries from customers
Collaborate closely with other team members and departments
Take part in additional activities you would be interested in
• Last, but not least, have fun while working

You offer:

• Top English level
• Natural talent for exceptional customer service
Friendly and communicative approach and team collaboration
Computer knowledge
Flexibility on work schedule
Passion for sports is always a plus

We offer:

• First-class salary
13th salary distributed monthly
• 100 BGN food vouchers 
With an overall monthly net remuneration package of 2000 BGN for full time

And on top:

• Performance bonuses paid quarterly
• 24 days annual paid leave
• Half price sport cards
• Additional health insurance
Discounts at The Mall
Taxi vouchers for late shifts
Balance policy - mix & match home and office work
• Career development & learning opportunities
• Positive and stimulating environment
• Free snacks and beverages in the office
• Social & Wellbeing initiatives

Hurry up, attach your CV, get shortlisted and join us in our brand-new office!

Our mouths are zipped, and we treat your information strictly confidential