HR Assistant - FTC June 2019

I’m interested


Leeds - St Johns

Contract type


Job description

Make the most of an opportunity to grow

Become a HR Assistant at William Hill Leeds and help the HR team to deliver the best in class employee experience on a fixed term basis (until June 2019). You’ll be providing customer service and back office support to our William Hill UK business.

Your role in the team

As a HR Assistant you’ll be required to deliver high volume transactional data input and query resolution through the telephone and email service, providing basic contractual advice on HR policy and procedures. You’ll be responsible for processing and maintaining all people data within the HR system ensuring adherence to company processes and procedures to deliver a quality, customer focused service in a timely manner. In addition:

·         Liaise with other departments such as payroll, recruitment and line managers to ensure complete adherence to processes and collaborative working

·         Proactively manage adhoc processes and projects as and when required

·         Support others within the team and work collectively when needed

·         Provision of a friendly, professional HR admin service to all line managers and employees, resolving queries ‘right first time’ and only escalating where appropriate, in line with response SLAs and departmental KPIs

Skills needed

You'll ideally bring us admin experience from a high volume office environment.  You’ll be used to dealing with customers over the phone, be able to follow strict SLA’s, KPI’s. You’ll be process driven and have a high level of accuracy when inputting data relating to contracts and bonuses. 

What we offer 

This role offers a fantastic opportunity to develop your HR career in a multi-national business. 

We’ll welcome you onboard with 25 days holiday (not to mention 8 bank holidays and an extra day for your birthday), a rewarding bonus scheme, an attractive pension package, healthy gym discounts and a staff benefits scheme. Plus, our season ticket loan and handy Metro Card loan will save you money getting to work and getting around town. And if you see the journey to work as part of your fitness regime, you’ll just love our Cycle to Work scheme.

William hill in Leeds

Right in the middle of the creative heart of the UK sit both of our Leeds offices. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies – there’s also five universities right on our doorstep. And away from work, we’re in the heart of the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingly.

Join us #behindthebet