HR Coordinator - FTC until December

I’m interested


Leeds, UK

Contract type




Job description

Our people are at the heart of everything that we do and this is why we are now in a position to offer an exciting fixed-term contract until the end of December to be part of  that and join our People team. As a HR Co-Ordinator this role really is there to support all elements of HR and communicate effectively throughout the business whilst also being involved in current and upcoming projects - For someone who likes variation in their role or is looking for a step up from an HR Administrator role, this is perfect!


Your role in the team


You'll support the People Leaders for Group and Reward in the delivery of high quality transactional processes and query handling for all aspects of the employee lifecycle and HR calendar. You will focus on customer experience, stakeholder management, quality control, data accuracy and HR expertise. You will be delivering improvements based on team and customer feedback and supporting the delivery of our Shared Services Contact Centre function for UK Group employees.


More specifically, this role will:


  • Work closely  with Rewards, Group & Retail HR Admin Teams, Payroll, HR Systems, Recruitment and Rewards, to plan and allocate resources and responsibilities across the service to ensure the delivery of HR services in line with SLAs and cut-offs.
  • Support on senior hires contract and benefit administration as well as key onboarding processes and initiatives such as the Welcome to WH Induction.
  • Support the People Leader and People Partners on administering internal promotions, by processing paperwork and updating HR systems, including SAP Success Factors.
  • Manage invoicing and crediting for a number of third-party providers, including My Choices, TFL, Eden Red, BUPA, AXA, ensuring service continuity.
  • Support on any restructures and redundancies with timely documentation and expert HR process advice and guidance.
  • Support Global Mobility through assisting with right to work and visa enquiries, and the relocation process ensuring our colleagues are well supported and agreed provider relationships maintained.
  • Support day to day management of HR cycle processes and workflows.
  • Manage, track and report on HR transactional process delivery performance, such as query management, employee record management, data input, and document production, against the agreed procedures, quality controls, SLAs, KPIs and legislative requirements (e.g. GDPR).
  • Forge strong working relationships with a wider GO2HR team, ensuring effective and consistent channels of communication and collaborative working.


What we'd love to see from you


  • Driven to deliver an outstanding and bespoke customer service
  • Experience of HR, Benefit and contractual Administration including VIP service for Senior stakeholders
  • Previous experience of Relocation administration and Visa immigration processes an advantage
  • Strong stakeholder management and ability to build key relationships on all levels
  • Strong IT skills with Microsoft Word, Excel and analytic tools
  • Excellent attention to detail
  • Excellent communication skills both written and verbal with the ability to listen and connect with team and customer
  • Ability to learn new systems and processes - knowledge of SAP SuccessFactors would be advantageous
  • Enjoys working in a team environment with strong collaboration skills
  • Identifies and embraces new ways of working with a continuous improvement mindset
  • Driven by deadlines and working to targets


What we offer 


We offer a balanced approach to office and home working - now and for the long term future. We know that not everyone is the same, many people have embraced the home working whilst others can't wait to get back. Therefore, we are offering our employees the opportunity to work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and catch up!


William Hill in Leeds


Our City centre office is easy to reach, and surrounded by great places to shop, eat and socialise. Leeds itself is a busy place to work and a lively hub for digital and gaming companies - there's also five universities right on our doorstep. And away from work, we're close to the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingley