Japanese Content and Promotion Executive - Junior

I’m interested

Location

London

Contract type

Full-time

Hours

35

Job description

Japanese Content and Promotion Executive - Junior

At William Hill we are dedicated to giving our customers the best user experience at any touch point while keeping them and our business safe and protected.

About Us

Our people are at the heart of everything we do and we offer a fast-paced environment where we have fun, celebrate success and give you all the tools you’ll need to be your best self. It’s not just our colleagues we look after – we’ve got a responsibility to our customers too and we work hard on our William Hill Protect + Play initiative, with responsible gambling at the heart of everything we do.

 

What will you be responsible for?

 

As a Content and Promotion Executive, it will be your responsibility to present our customers with an experience that is befitting of one of the world’s leading betting companies. This can only be achieved by understanding what customers want and having the ability to optimise the site offering in order to create intuitive journeys.

 

Betting might be the core product and where the money is made but, as a content editor, you will recognise that good customer experience goes beyond winning bets.

 

By working alongside these departments and teams you will be able to prioritise workload and determine what is most relevant for our customers. The end result will be strong acquisition and retention, happy customers and improvements in bets placed and turnover.

 

Business as usual practices are most likely to fall into one of three categories, these are:

 

  • Content: tasks include writing copy, banner requests, signposting promotions, creating SEO pages, providing services to gaming, arranging betting opportunities based on customer interest

 

  • Language: tasks include providing accurate and timely translation across sports and gaming, updating existing copy, reviewing quality and proofreading of translations, providing linguistic support to other departments, ensuring promotions are compliant

 

  • Product: tasks include supporting the development team, changing process to accommodate new features, localisation of new products/features/games, providing feedback.

 

 

What we would like to see from you:

 

  • Excellent Japanese language skills and fluent in English
  • Keen interest in sports betting and online gaming
  • Strong written skills, with the ability to write intelligent and engaging sports betting content
  • Proven translation skills
  • Quickly adapts to and embraces new technologies
  • Strong computer skills, including proficiency in Microsoft Office and experienced in using content management systems
  • Self-motivated and able to work from own initiative
  • Excellent communication skills
  • Knowledge and interest in segmentation and mobile applications
  • Focused on providing the best possible customer experience onsite.

 

This role will suit you, if you:

 

  • Have a keen interest in sports and gaming
  • Can work flexible shift patterns including weekend and evenings
  • Enjoy working with a large range of stakeholders
  • Are comfortable with change.

 

What we offer

 

We take the safety and wellbeing of our employees seriously, especially at this challenging time. We have put in place robust Covid19 measures and are supporting our new employees with a smooth remote onboarding and training programme to make you feel welcome and part of our team.

 

We have welcomed our teams back to the office and have a balanced approach to office and home working.  Our employees have the opportunity to work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch up!

 

We’ll welcome you on-board with 25 days holiday (not to mention 8 bank holidays and an extra day for your birthday), a rewarding bonus scheme, healthcare (or a cash alternative), and an attractive pension package. …. And if you see the journey to work as part of your fitness regime, you’ll just love our Cycle to Work scheme.

 

William Hill in London

 

We couldn’t be closer to the action in our London office. A 2-minute walk from Tottenham Court Road station, round the corner from Soho and Oxford Street means you’ll never be short of anywhere to go for a lunchtime stroll or a post-work drink. There’s plenty of green space too with Regent’s Park and Hyde Park not far away at all. Working in our London office you’ll also benefit from a heavily discounted Zone 1 – 6 travel card so you’ll be whizzing around London in no time.