National Licensing & Development Manager

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Leeds, UK

Contract type




Job description

As National Licensing and Development Manager, you will be responsible for ensuring that the Company’s regulatory and statutory obligations are protected through pro-active liaison with relevant responsible authorities under the Gambling Act 2005 - Local Authority and Police licensing officers.  

About us


Our people are at the heart of everything we do, and we offer a fast-paced environment where we have fun, celebrate success and give you all the tools you’ll need to be your best self. It’s not just our colleagues we look after - we’ve got a responsibility to our customers too and we work hard on our ambition that nobody is harmed by gambling.  

Your responsibilities will include:


Regular discussion with LA Officers to deal with concerns following official visits. Maintaining a clear schedule of all conditions imposed in Premise Licences and liaison with Retail Operations to ensure compliance. Knowledge of other licensing legislation (Northern Ireland, Jersey, Isle of Man) to ensure we are properly licenced in all shops.

Your roles will also include;


  • Promoting licensing awareness across the estate. Proposing amendments to Company policy where required, in relation to licensing. Leading Good Neighbour process..
  • Management of ‘At Risk’ shops to seek solutions or alternative premises in order to maintain profits, gaining CAC approval, obtaining planning and licensing for premises, and managing full process until resolved.
  • Responsible for sourcing new licences as directed by the Company. Managing a team to complete the full process including analysing locations, identifying opportunities, sourcing suitable units, agreeing lease deals to acquire units, obtaining planning permission and licences.
  • Full responsibility for preparing and obtaining board approval, providing full business level and profit projections.
  • Renewal/variation of Premise Licences and associated costs, as well as any other changes required by legislation (eg change of head office). Maintenance of competitor licensing and planning activity, and distribution as appropriate.
  • Deal with all Business Improvement District matters, looking to obtain increased benefit from our spend in this area.



Skills Needed:


We are looking for someone with excellent communication skills and ability to build strong working relationships with colleagues across the business.


You'll also have:


  • Awareness of current Planning and Licensing legislation
  • Excellent abilities in establishing and maintaining effective relationships with key stakeholders.
  • Ability to challenge others, both internally and externally, to steer them towards our preferred approach
  • Good understanding of shop P&Ls to ensure best placed to decide on appropriate development actions.
  • Confident in proposing strategies to maximise profit by the retention or growth of business in locations, as part of property development

What we offer

We have welcomed our teams back to the office and have a balanced approach to office and home working.  Our employees have the opportunity to work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch up!

We’ll welcome you on-board with 25 days holiday (not to mention 8 bank holidays and an extra day for your birthday), a rewarding bonus scheme, healthcare, an attractive pension package and benefits scheme. Plus, our season ticket loan and handy Metro Card loan will save you money getting to work and getting around town. And if you see the journey to work as part of your fitness regime, you’ll just love our Cycle to Work scheme.



888 William Hill in Leeds

Our Leeds office sits right in the middle of the creative heart of the UK. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies – there’s also five universities right on our doorstep. And away from work, we’re in the heart of the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingley.