Payments Agent

I’m interested

Location

Sofia

Job description

We are William Hill Bulgaria…


…support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move.
William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.


We are looking for you - PAYMENTS AGENT with or without experience to:

  • Monitor payments and adjust withdrawals for a successful validation;
  • Review and evaluate clients’ transactions;
  • Process clients withdrawals and makes sure they are being paid on time;
  • Prevent financial losses from fraudulent activities;
  • Ensure all payment related queries are handled correctly, on time and in a professional manner;
  • Prepare different reports and analysis;
  • Close cooperation with other teams within the company;

You possess:

  • Good math and logical skills;
  • Good written and spoken English language skills;
  • PC literacy and typing proficiency;
  • Pro-activeness and attention to details;
  • Analytical skills;
  • Ability to define problems, gather information and reach valid conclusions;
  • Desire to collaborate in a team;
  • Ability to easily deal with challenging situations
  • Multitasking;
  • Excellent communication skills;


Choose us because of:

  • Top-notch salary
  • Performance bonuses
  • Additional health insurance;
  • Food checks
  • Half price sport cards
  • Additional paid leave
  • Working hours, organized in shifts
  • Taxi vouchers
  • Career advance & learning opportunities
  • in a positive and stimulating environment
  • Game room (play station, foosball & pool table)
  • Free snacks and beverages in the office
  • Party, party, party…
  • Health & Wellbeing initiatives
  • Internal Refer-a-friend bonus program