The Retail Marketing team is a well-established, diverse team, passionate about all things Sports and Vegas...always striving to win together. We work in a fast paced environment, so adaptability and excellence in all areas of our remit are at the core of what we do.
Working 50% of weekends on a rota, as a Leeds-based Retail Marketing Operations Manager you'll work closely with a wide range of departments and teams including UK Marketing, Retail Support Centre, Retail Operations, Brand & Creative and Product & Technology to name a few. Whilst we are driven by a core purpose of delivering the best customer experience on the High St, and contributing to the commercial performance of the Retail business.
What you will be doing:
- Delivering content and betting journeys on our retail terminals for every hour we trade our shops, with the aim of supporting the commercial strategy
- Building a content plan for notices, top screen and other access points with a clear view on the Sporting calendar
- Building Sports offers and promotional pages for our betting shop and racecourse customers
- Peer checking work and promotional content, built by other team members
- Providing support and creating key relationships with multiple stakeholders across Trading, Marketing, CRM, Commercial and Product & Technology teams
- Have understanding of Online activities for when commercial activity can be aligned - Continuous improvement is vital and as we grow our business
- Driving an improvement and effective process strategy that will improve operational excellence, including our product and customer experience
- ROTA management for the team. You'll also work 50% weekends covering 9-5pm.
Who we are looking for:
We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have:
- Flexible working ability and adaptable to learning tools and systems
- Excellent attention to detail with good planning skills
- Excellent communication and interpersonal skills
- Interest in analytics and tools and a real passion for sports.
What we offer:
Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:
- Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
- Perks and discounts- Discounts at a range of high-street retailers
- Financial compensation, pension, and bonus schemes.
- Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
- Hybrid working Our employees can work from home up to 20% of the time with 80% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
More about evoke:
We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
Apply:
At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with the evoke Family!
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