Senior Cloud Engineer- Observability & Automation

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Job description

Engineering without boundaries

About us

Here at William Hill we want our Cloud Engineers to be able to take control, so we work to the principle, "if you can do it, crack on and do it." If you love the flash of a command line prompt and take great pride in connecting all the jigsaw pieces of an IT service, we think you’ll fit in well here.

Your role in the team

The role of Senior Cloud Engineer in the Observability & Automation team is an exciting role within the organisation and one that doesn't arise very often. This is a great role and opportunity to be part of a small and dedicated team with exposure to all existing and emerging technologies.

You’ll be the focal point of innovation in developing an elite monitoring solution using event data and enriching with data sources from across technology. No day will ever be the same, this role is extremely varied and you’ll have a knowledge of enterprise and open source tooling alongside a thorough understanding of API’s and integration methods.  

Key Responsibilities:
  • You’ll perform your role with continuous improvement at the forefront; we aim to provide a centre of excellence around monitoring and tooling so you’ll be instrumental in evaluating new features and emerging technologies. 
  • You’ll work closely with senior management in motivating and engaging a permission culture. You’ll mentor and upskill the wider communities and contribute to relevant Community of Practices and take a solution-based approach in driving best practices and recommendations for William Hill. 
  • You’ll provide a centre of excellence around monitoring and tooling; you’ll be building the new. Being involved in creating exciting, new and cutting-edge platforms in the cloud.
  • You’ll be creative and provide innovative solutions to problems and take others with you and develop Integrations to drive operational and business efficiencies and insights. You’ll design, implement, and maintain developer focused modern logging and monitoring pipelines for a variety of applications deployed to both public and private cloud environments.

In addition, you’ll:
  • Provide design guidance and operational support to development teams for the implementation of logging and monitoring within distributed cloud applications
  • Manage and support various logging and monitoring solutions being the focal point
  • Develop best practice documentation to provide standardized logging, monitoring solutions and integrations
  • Engage and direct any ‘Proof of Concept’ or prototyping of solutions to continually move us forward
  • Provide a solid understanding of Site Reliability and collaborate with wider teams
  • Ensure that security, operational and supportability guidelines are factored into the construction of any solution. This will include liaison with the relevant teams to ensure that they understand the implications of any proposed designs

The skills we’d like to see from you:

  • Solid monitoring / Logging experience with Splunk and other monitoring tools like New Relic, Prometheus and Grafana
  • Hands on programming skills with Infrastructure as code in Terraform and other languages such as Python
  • Excellent knowledge of contemporary monitoring and APM tools and integrating systems and application with such tools.
  • Excellent background in Infrastructure as code including management and testing infrastructure deployments
  • Experience in creating reusable cloud architecture and composable terraform modules
  • Experience with Docker containers and Kubernetes running production workloads.
  • Experience with Ansible Playbooks is desirable.
  • Experience in Administration and Configuration of enterprise and open-source tooling
  • An understanding of the management of different software version control repositories, specifically Gitlab and Jenkins.
  • Experience architecting end to end cloud services for high performance API based applications, working knowledge of AWS and hands on implementation experience in AWS.
  • Ideally hold a degree in an IT discipline or an equivalent professional certification- an AWS Architect certification would be highly desired
  • Customer focused- working to establish relationships with key stakeholders and a passion for sharing and collaborating with team members
  • Ability to lead projects from prototype to final release with leadership, mentoring and coaching skills at various technical levels as required
  • Experience of working in an agile development environment

What we offer

We want to offer a balanced approach to office and home working - now and for the long-term future. We know that not everyone is the same, many people have embraced home working, whilst others can’t wait to get back. Therefore, we are offering our employees the opportunity to work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch up!
We’ll welcome you on-board with 25 days’ holiday (not to mention 8 bank holidays and an extra day for your birthday), a rewarding bonus scheme, healthcare, an attractive pension package, healthy gym discounts and a staff benefits scheme. 

William Hill in Leeds 

Right in the middle of the creative heart of the UK sit both of our Leeds offices. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies - there’s also five universities right on our doorstep. And away from work, we’re in the heart of the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingley.