Analytics Implementation Specialist

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Contract type




Job description

Shaping our business for the future.


William Hill is investing in the technology, processes and people to realise a truly ambitious future vision in digital analytics and optimisation and as the team grows, we are looking for an Implementation Specialist to work with the Digital Analytics & Optimisation Team. This is an exciting time for our team as we continue to enhance our implementations of Tealium IQ, Tealium Audience Stream, Content Square, GA 360 & Optimizely platforms across our global sites and apps.


About us


We make a huge investment in everyone, offering great career development opportunities. Our people are at the heart of everything we do, and we thrive in a fast-paced environment where we have fun, celebrate success and give you all the tools you’ll need to be your best self. It’s not just our colleagues we look after – we’ve got a responsibility to our customers too and we work hard on our ambition to promote safer gambling. 



Your role in the team


Here at William Hill, we're working on exciting projects, migrating our marketing and analytics tags across our domains. You'll be working with a team of Implementation Specialists, Architects, Product Owners and Analysts and will be a key stakeholder for Marketing. You'll work with our Customer Data and Data Management Platforms to test and leverage Server Side Tagging, to enhance conversion and personalisation..


 As an implementation Specialist, you will be working with Tealium IQ to provide our marketing vendors with clear, accurate and insightful data. You will write customer JavaScript code and will work directly with the supplier and have the chance to learn new industry best practice as your role evolves. 


Skills needed


You will know your way around tag management platforms and be a dab hand with writing custom Javascript. You will be the type of person who strives for an implementation using best practice as opposed to non-scalable work arounds.


This role will fit someone who is keen to learn and enthusiastic to develop a career.  You may already have hands on experience working in tag management and want to take your discipline a step further by learning server side tagging, Optimisation set ups and CDP (Customer Data Platform) implementations. The role will enable you to work directly with the supplier (Tealium) and also learn new industry best practice such as our new cookie consent project.


You will have:


You'll be a self-starter and have a proactive approach to your work. With a keen eye for detail, you'll be able to spot trends, identify opportunities and troubleshoot to mitigate risks.


·       Relevant experience of TAG Management Systems and ideally a good understanding of Google Analytics (GAIQ (certified) would be great).

·       Some knowledge of Optimizely & Audience Stream and Server Side Tagging using a product such as Event Stream or similar is highly desirable, as is some knowledge of Tealium IQ (working with libraries, creating extensions, load rules and tag mapping)

·       Some experience in Digital Analytics

·       The ability to write custom JavaScript

·       An understanding of Mobile App Tracking would be an advantage

·       Experience of configuring  Customer Data and Data Management Platforms

·       Having an eye for detail

·       Proactive

·       Excellent communication skills

·       Self-sufficient

·       Google BigQuery knowledge advantageous



What we offer


We have welcomed our teams back to the office and have a balanced approach to office and home working.  Our employees have the opportunity to work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch up! 


We’ll welcome you on-board with 25 days holiday (not to mention 8 bank holidays and an extra day for your birthday), a rewarding bonus scheme, healthcare (or a cash alternative), an attractive pension package, life assurance, healthy gym discounts and a flexible benefits scheme.  And if you see the journey to work as part of your fitness regime, you’ll just love our Cycle to Work scheme. 


William Hill in London


We couldn’t be closer to the action in our London office. A 2-minute walk from Tottenham Court Road station, round the corner from Soho and Oxford Street means you’ll never be short of anywhere to go for a lunchtime stroll or a post-work drink. There’s plenty of green space too with Regent’s Park and Hyde Park not far away at all. Working in our London office you’ll also benefit from a heavily discounted Zone 1 – 6 travel card so you’ll be whizzing around London in no time.


Join us #behindthebet