Swedish or Danish Customer Support Advisor

I’m interested




full time

Job description

Whether you are searching for full time employment, organized on shifts, search no more - You’ve reached your destination. Check us out:

We are William Hill:

One of UK’s leading bookmakers and most recognized brands in the gaming industry. We provide gaming and betting services for every taste and preferences: online, offline, play as you go, etc.

We are currently looking to expand our team in Sofia with members to join as

Swedish or Danish  Customer Support Advisor

and provide quality support to our betting customers.
Our values are:

Eyes on the customer…they matter most
Give a damn…show you care
Own it…step up
On the same side… as one business
“It’ll do” will never do…be bold

Do you identify yourself with those values? If yes, then you are the right person to become a part of our big family.

You will:
Answer inbound customer questions who enjoy playing in the platforms
Respond to technical and account related queries from customers
Collaborate closely with other team members and departments
• Take part in additional activities you would be interested in
• Last, but not least, have fun while working

You offer:

• Very good  Swedish or Danish and good English language level
• Natural talent for exceptional customer service
Friendly and communicative approach and team collaboration
Computer knowledge
Passion for gaming is always a plus

We offer:

• First-class salary
13th salary distributed monthly
• 200 BGN food vouchers 

And on top:

• Performance bonuses paid quarterly
• 24 days annual paid leave
• Half price sport cards
• Additional health insurance
Discounts at The Mall
Taxi vouchers for late shifts
Balance policy - mix & match home and office work (after the 6th month)  
• Career development & learning opportunities
Positive and stimulating environment
• Free snacks and beverages in the office
Massage chairs
• Social & Wellbeing initiatives

Hurry up, attach your English CV, get shortlisted and join us in our brand-new office.

Our mouths are zipped, and we treat your information strictly confidential