Do you possess a strong dedication to supporting frontline employees in identifying customers who may be vulnerable to gambling-related harm and assisting them in conducting effective interactions to mitigate the risk of harm. Then we want to hear from you! We need a Senior Safer Gambling...
Read more >>Your role in the team As a Real Time Analyst, the aim is to manage service levels for the contact center across departments, products and locations on a real-time basis. To be able to provide real-time mitigations to handle volumes based on agreed staffing, queue management and outage...
Read more >>Your role in the team The role will play a pivotal role in the delivery of accurate and timely cost accounting and reconciliations processes within the R2R Tower. You will be responsible for ensuring the team are trained and deliver their tasks accurately and ensuring the integrity of...
Read more >>Have you worked previously as a Business Analyst with advanced SQL / SSRS skills? If yes, this could be the role for you….. Based in Manila, we are looking for an experienced Business Analyst to work alongside stakeholders to provide them with a suite of insightful reports and dashboards. ...
Read more >>The role Our Self Service team applies a broad range of user experience design skills to envisage, visualise, devise and specify conversational behaviours. We analyse content domains, build scenarios and use cases, map out intents, define query patterns, determine interaction flows, build...
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